• Redefining luxury travel
    across the Caribbean

    Your own personal passport to 30 days of curated and effortless Caribbean living, every year for 25 years or more.

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Privacy Policy

Le Haus Privacy Policy 

Last Updated: July, 2025

 

Overview

This Privacy Policy explains how Le Haus (“we,” “our,” “us”) collects, uses, and safeguards your personal information. We respect your privacy and are committed to protecting the information you share with us.

By using our website, booking services, or engaging with Le Haus membership offerings, you consent to the practices described in this policy.

 

Information We Collect

We may collect the following personal information when you interact with us:

  • Name, contact details, and date of birth
  • Travel preferences and lifestyle interests
  • Payment information (e.g., credit card details for bookings)
  • Account details for our member platform
  • Communications and correspondence with Le Haus

We do not intentionally collect sensitive data (e.g., religious or racial background).

 

How We Collect Information

  • Directly from you (via website, forms, email, calls, events)
  • Through our secure online member portal
  • From trusted third parties (concierge partners, referral programs)
  • Via cookies and tracking technologies on our site
 

How We Use Your Information

  • To process membership applications and manage bookings
  • To provide personalized concierge services
  • To deliver newsletters, special offers, and event invitations
  • For compliance with legal obligations
  • To enhance user experience through analytics and marketing personalization

You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us.

 

Cookies & Tracking

We use cookies and similar technologies to improve website performance, personalize your experience, and deliver relevant ads.

We do not respond to Do Not Track (DNT) signals at this time.

 

Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Service providers (IT support, payment processors, concierge partners)
  • On-property teams for managing your bookings and stays
  • Legal authorities if required by law
  • In case of business transfers, such as a merger or sale of assets

All partners handling your data are contractually bound to protect your information.

 

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccuracies
  • Delete or restrict use of your data

To submit a request, email: membership@le.haus

 

Data Security

We implement industry-standard security measures to protect your information. However, no online system is 100% secure.

 

Retention Policy

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

Children’s Privacy

Le Haus services are not directed at individuals under 23 years of age.

 

Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

Updates to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates the most recent changes.

 

Contact Us

For privacy inquiries:
 membership@le.haus
 www.le.haus